Shipping policy

At Luxelite, we want your shopping experience to be simple and seamless from the moment you place your order until it arrives at your doorstep.

Order Processing Times

We strive to process orders as quickly as possible. Please allow 5–7 business days for order preparation and processing.

Please note that weekends and public holidays may affect processing times.

Once your order has been processed and shipped, delivery typically takes an additional 10–15 business days, depending on your location and the shipping partner.

Estimated Timeline

Order Processing & Preparation: 5–7 business days
Shipping & Transit: 10–15 business days
Total Estimated Delivery Time: Approximately 15–22 business days

Please note that these are estimated timeframes and actual delivery times may vary depending on your location, courier delays, weather conditions, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive tracking information when available.

You can track your order using our Track Order feature on the website.

If you have any questions regarding your order or tracking information, our support team is happy to assist you.

Simply email us at:

support@luxelite.in

Delivery Delays

While we work with our shipping partners to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

These may include:

Courier or logistics delays
Weather conditions
Public holidays
High-volume shopping periods
Incorrect or incomplete delivery information
Other unforeseen circumstances

If your order has not arrived within the expected delivery window, please contact us at support@luxelite.in, and we'll be happy to help check the status of your shipment.

Incorrect Shipping Information

Please make sure your shipping address, phone number, and other delivery information are accurate before completing your order.

If you notice an error after placing your order, contact us as soon as possible at support@luxelite.in. We will do our best to assist you, but we cannot guarantee that address changes can be made once an order has been processed or shipped.